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Models and the AI

Start with AI Gateway → Models (the status of every model) and, on the appliance:

Terminal window
sudo oaf status
Symptom Cause and fix
A model shows downloading for a long time Its files are large (5–100 GiB). The card shows progress; downloads resume after interruptions
A model stays loading or starting Normal for large models: loading plus kernel tuning can take 10–15 minutes on first start, less afterwards
A model shows failed and restarts The card shows the last log lines. Usually not enough memory: the models on one box must fit in 90% of its memory. Use Replace to swap a model instead of adding one next to it
Garry answers “the gateway rejected the API key” Garrison’s gateway key changed outside the console. Settings → Appliance → Rotate key, or re-run the installer
Garry is slow The model is busy (another long chat, a hunt summary) or large. AI Audit shows the time per call
Garry says the model returned a malformed response The model produced invalid output twice. Rephrase the request more specifically, or choose a larger model under Settings → Model
Settings → Appliance says unreachable The AI gateway is down: sudo oaf status, then sudo oaf apply
Embeddings show error The embedding model (bge-m3) is down or loading. Garry still works; its memory search does not

A model cannot be picked for chat or routing until it is ready, so a model that is changing never breaks Garry: chats use the fallback model meanwhile.